SAP Dealer Portal - Benefits

May 21, 2009 | Palo Alto, CA

Detering Consulting helps understand and implement Service Dealer Portal

Detering Consulting offers its services to OEMs and Service Providers around the world to implement SAP’s new Automotive Dealer Portal . We understand the SAP Automotive Dealer Portal and are ready to assist you to plan and implement the solution. The solution is based on SAP Business Suite 7.0 and available through ERP 6.0.

The new Automotive Dealer Portal has three integrated applications: Vehicle Sales Management, Spare Part Sales and Warranty Management. All three make up the new Automotive Dealer Portal, typically hosted by the manufacturer or importer and extended to the dealer or service provider as a portal web front-end.

In this difficult economic environment, OEMs, importers and dealers need to automate their warranty processing as much as possible. Speed, automation, claim validity, providing actionable defect data, and claim visibility are vital to the OEM’s warranty business. With a Dealer Portal, dealers can provide the customer with immediate, precise quotes, contract and spares details, by simply entering the VIN number in the Dealer Portal. Claims progress is monitored effortlessly, claim rejection and acceptance reviewed in real-time. Recall campaigns list all recalled vehicles or vehicles with technical campaigns.

Detering Consulting elaborated information about SAP’s Warranty Management Dealer Portal application, describing benefits and solutions to Dealer Portal Warranty challenges.

For more information about the advantages of implementing the SAP Dealer Portal see this blog.

We would like to invite you to review the new exciting Dealer Portal functionality and we are ready to assist you with your planning activities and implementation of SAP’s “out-of-the-box” solution.

Yours truly,

Soren Detering